Returns & Exchanges
We take great pride in the quality of our artisanal products and want you to be delighted with your purchase. Due to the perishable nature of our food items, we can only accept returns on non-perishable homeware and pantry staples in their original, unopened packaging.
Contact Our Team
Email our customer service team within 14 days of receiving your order, including your order number and a brief explanation for the return.
Verification and Approval
Our team will review your request and, if eligible, provide a return authorization number and the correct shipping address for our warehouse.
Secure Packaging
Carefully pack the items in their original boxes to ensure they arrive back to us in perfect condition; please include your authorization note inside.
Refund Processing
Once we receive and inspect your returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing